Privacy Policy
How we collect, use, and protect your information
Last Updated: January 2026
Illinois Laundry Broker ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website illinoislaundrybroker.com or use our laundromat brokerage services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
Information Collection
We collect information about you in a variety of ways. The information we may collect via the website includes:
Personal Data
Personally identifiable information, such as your name, mailing address, email address, and telephone number, and demographic information, such as your location, that you voluntarily give to us when you choose to participate in various activities related to the website, such as online chat and message boards and feedback forums. You are under no obligation to provide us with personal information of any kind. Your voluntary participation in these activities constitutes your consent to our collection of that information.
Contact Information
When you contact us through our website, via email, or by phone, we collect the information you provide to us, including your name, email address, phone number, and the content of your message. This information is used to respond to your inquiry and provide the services you request.
Business Information
If you are interested in buying or selling a laundromat, we may collect additional information about your business needs, financial qualifications, and property preferences. This information helps us provide personalized brokerage services tailored to your specific requirements.
Derivative Data
Information our servers automatically collect when you access the website, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the website.
Financial Data
Information related to laundromat transactions, including property valuations, financial statements, and transaction details. This information is collected only when necessary to provide our brokerage services and is handled with strict confidentiality.
Use of Information
Having accurate information permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the website to:
- Create and manage your account
- Process and complete transactions you initiate
- Send you administrative information, such as information about your account and our policies and terms
- Respond to your comments, questions, and requests, and provide customer service
- Communicate with you about new services, features, and updates we think may be of interest to you
- Personalize and improve the website and provide content and relevant promotions
- Monitor and analyze usage and trends to improve the website experience
- Prevent fraudulent transactions, monitor against theft, and protect against criminal activity
- Find and prevent fraud
- Facilitate laundromat purchases and sales between buyers and sellers
- Provide market analysis and property valuations
Data Security
We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. These measures include:
- Encryption of sensitive data in transit using SSL/TLS technology
- Secure storage of personal information on protected servers
- Regular security assessments and updates to our systems
- Access controls limiting employee access to personal information
- Training for our staff on data protection practices
However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute data security. If you have reason to believe that your interaction with us is no longer secure, please immediately alert us of the problem by contacting us through our website.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with small amounts of data which may include an anonymous unique identifier.
Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our website.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
We use the following types of cookies:
- Essential Cookies: Required for the website to function properly. These cookies enable basic functions like page navigation and access to secure areas.
- Analytics Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously.
- Marketing Cookies: Used to track visitors across websites for advertising purposes.
Third-Party Links
The website may contain links to third-party websites and applications that are not operated by us. When you click on a link to any third-party website or application, you will be directed to that third party's site. We strongly advise you to review the privacy policy and terms and conditions of every site you visit. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or applications.
Third parties we may link to include:
- Financial institutions and lenders
- Laundromat equipment suppliers
- Industry associations and publications
- Social media platforms
- Analytics and advertising partners
Data Retention
We will retain your personal information for as long as your account is active or as needed to provide you services. We will also retain your information as necessary to comply with our legal obligations, resolve disputes, protect our agreements, and enforce our rights.
For laundromat transaction records, we retain information for a minimum of seven (7) years following the completion of a transaction, as required by applicable regulations and best practices in the real estate and business brokerage industry.
Your Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access: You have the right to request copies of the personal data we hold about you.
- Correction: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Deletion: You have the right to request that we delete your personal data, under certain conditions.
- Objection: You have the right to object to our processing of your personal data, under certain conditions.
- Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe.
Children's Privacy
Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected personal information from a person under the age of 18, we will delete that information from our records. If you believe that we have collected personal information from a child under 18, please contact us immediately.
Changes to This Privacy Policy
We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to stay informed about how we are protecting your information. Your continued use of the website constitutes your agreement to this privacy policy and any updates.
Contact Information
If you have questions or comments about this privacy policy, please contact us at:
Illinois Laundry Broker
Email: jason.taken@hedgestone.com
We will make every effort to respond to your inquiry within 48 business hours.